Contact

We’re here to help — fast.

The quickest way to reach Airlux is through the chat bubble (bottom left). For detailed requests, you can email us or send a message using the form below.

Customer Service

Order questions & quick help

Shipping updates, order changes, returns, and general support. Chat is the fastest way to get a resolution.

Open Support Chat

Tech Support

Diffuser setup & troubleshooting

Device pairing, settings, performance questions, and diffuser care. Start with chat or email us for deeper diagnostics.

Open Tech Chat

Scent Consultant

Speak with a scent consultant

Our consultants can help with fragrance recommendations, diffuser guidance, and scent solutions for your home, car, or business. Start a chat for quick help — or email for detailed inquiries.

Hours Mon–Fri • 9 AM–6 PM PST
Fastest response Chat bubble (bottom left)

Tip: For faster support, include your order number (if applicable) and the name of your diffuser model.

Email Form

Prefer email? Send us a message

We typically respond during business hours. For the fastest help, please use the chat bubble.

Contact form